On 29 October 2015, La Trobe Business School Adjunct Professor Ahmed Fahour spoke about contemporary leadership challenges at an extremely well-attended Alumni event at La Trobe’s City Campus. Drawing on examples from his professional experiences as a leader at major organisations including Australia Post, as well as NAB and Citigroup, Ahmed argued that companies need to be able to innovate and adapt rapidly in a context of significant digital disruption if they are to be successful in the current technological era. He also reflected that, while the pace of change is intense, companies and leaders need to be ready to engage proactively and strategically with the opportunities afforded by disruption. Under his leadership, for example, Australia Post has been implementing a more customer-focused business model designed to capture the corporation’s major growth opportunities in ecommerce, logistics and as a provider of trusted digital services. Ahmed also noted the importance of new ideas in engaging with these challenges. In the question and answer session, Ahmed discussed the opportunities available for people entering the workforce now, arguing that graduates must be prepared to be innovative and entrepreneurial if they are to be successful. He also commented on the need for organisations to promote the importance of soft skills, as well as technical skills, so that they can adapt to the challenges ahead.
Companies and leaders need to be ready to engage proactively and strategically with the opportunities afforded by disruption.
- Ahmed Fahour, CEO Australia Post
One of Australia’s most influential and dynamic business leaders, Mr Fahour has a wealth of experience in diverse industries. In his current role as Managing Director & Group CEO of Australia Post, he is responsible for the business’s transformational change as Australians shift towards using digital forms of communication and transactions. He was appointed Adjunct Professor in La Trobe Business School in 2014, and is a La Trobe alumnus, having graduated with a Bachelor of Economics (Honours).